About Focus Group Security

From Manpower to Intelligence Evolving Since 2002.

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2K reviews

We didn’t just watch the industry change. We built the tools to change it.

Our Story: The Evolution

Established in 2002, Focus Group Security began with a simple mission: to protect Singapore’s businesses with integrity and discipline. But as the world evolved, so did the threats—and the costs.

We recognized early on that the traditional “manpower-heavy” model was unsustainable. Rising costs and labor shortages demanded a smarter solution. That is why we pivoted.

Today, we are no longer just a guarding agency. We are a Security Integrator. By combining our 20+ years of tactical experience with the AI capabilities of our technology partners, we have pioneered the Hybrid Security Model—proving that you can reduce headcount while increasing safety.

Our Mission

Safeguarding the Future Through Intelligent Protection. To transform security from a reactive cost center into a predictive asset. We empower businesses with the clarity of data, the speed of automation, and the assurance of human expertise.

Our Philosophy: The Focus Ecosystem

Intelligence First

We use AI to detect threats before they breach the perimeter.

Human Empathy

We treat our officers as professionals, not commodities. By adhering to BizSafe Star standards and championing the welfare of our staff (Union of Security Employees members), we ensure that the faces protecting your business are motivated, rested, and alert.

Precision Response

We deploy the Emergency Response Team (ERT) only when it matters, eliminating wasted patrol hours.

CONSISTENCY
YOU CAN TRUST.
4 CONSECUTIVE YEARS
For four years running, Focus Security has been ranked in Singapore’s Best Customer Service. This streak validates our commitment to evolving the security landscape without compromising on human excellence.

Singapore's Best Customer Service 4x Winner

Ranked by The Straits Times & Statista
(2022/23, 2023/24, 2024/25, 2025/26)

PLRD Licensed Security Agency

Police Licensing & Regulatory Department

BizSAFE Star Certified

Workplace Safety & Health Council

Singapore's Best Customer Service Trophy Focus Security
20 Years STRIVING FOR EXCELLENCE SINCE 2002

Leadership: Led by Vision

Mr. William Chang

Focus Group Managing Director

Under the leadership of Managing Director Mr. William Chang, Focus Group Security has consistently pushed against the status quo. From our strategic joint ventures in technology to our early adoption of the outcome-based contract model, our leadership team is dedicated to one thing: Future-Proofing Your Safety.

A History of Staying Ahead

2002: The Foundation

Focus Security Services is Established. We began with a single mission: to provide reliable, disciplined security manpower to Singapore’s businesses. In an era of traditional guarding, we built our reputation on integrity and officer welfare.

2012: The Technological Pivot

Early Adoption of Hybrid Solutions. Recognizing the looming manpower crunch and the impact of the Progressive Wage Model, we refused to stay static. We entered strategic joint ventures with technology partners Asiatact and Jettact, beginning our R&D journey into reducing manpower reliance without compromising safety.

2020: The Intelligence Shift

Launch of IFS360 (Intelligent Facility Solutions). We officially moved beyond "manpower-only" contracts. By integrating advanced sensors and remote monitoring, we began offering clients a way to lower costs while increasing surveillance coverage—setting the stage for the modern hybrid model.

2024: The Strategic Evolution

Pioneering the ERT & Mobile Response Model. As the industry faced rising costs, we launched our Rapid Intervention Force (RIF). This marked our transition from "static guarding" to "mobile precision," allowing us to secure large industrial sites with a fraction of the headcount.

2025 & Beyond: The Focus Ecosystem

Rebranding to Focus Group Security. Today, we operate as a fully integrated ecosystem. Merging elite human intelligence with the "Focus OS" platform, we are redefining what it means to be a security partner in the digital age.

2002: The Foundation

Focus Security Services is Established. We began with a single mission: to provide reliable, disciplined security manpower to Singapore’s businesses. In an era of traditional guarding, we built our reputation on integrity and officer welfare.

2012: The Technological Pivot

Early Adoption of Hybrid Solutions. Recognizing the looming manpower crunch and the impact of the Progressive Wage Model, we refused to stay static. We entered strategic joint ventures with technology partners Asiatact and Jettact, beginning our R&D journey into reducing manpower reliance without compromising safety.

2020: The Intelligence Shift

Launch of IFS360 (Intelligent Facility Solutions). We officially moved beyond "manpower-only" contracts. By integrating advanced sensors and remote monitoring, we began offering clients a way to lower costs while increasing surveillance coverage—setting the stage for the modern hybrid model.

2024: The Strategic Evolution

Pioneering the ERT & Mobile Response Model. As the industry faced rising costs, we launched our Rapid Intervention Force (RIF). This marked our transition from "static guarding" to "mobile precision," allowing us to secure large industrial sites with a fraction of the headcount.

2025 & Beyond: The Focus Ecosystem

Rebranding to Focus Group Security. Today, we operate as a fully integrated ecosystem. Merging elite human intelligence with the "Focus OS" platform, we are redefining what it means to be a security partner in the digital age.

Trusted By

Security Building

Security Solutions For

Every Property
Office Building
Shopping Mall
Residential
Events/Concerts
Data Centers
Industrial
Every Property

From Residential Sanctuaries to Industrial Strongholds. Custom-built security strategies that blend human expertise with digital intelligence.

Commercial Building

Create a safer, more efficient building that tenants love. By centralizing access, video, and visitor logs, Focus Group Security simplifies your workflow and reduces management costs, allowing you to focus on tenant retention.

Shopping Malls

Enhance the shopper journey with invisible, intelligent protection. Focus Group Security creates a welcoming environment by integrating discreet video analytics and seamless visitor management—ensuring safety without disrupting the retail experience.

Residential

Modernize estate management and lower strata costs. By replacing outdated patrol methods with centralized remote monitoring and digital visitor logs, Focus Group Security reduces overheads while ensuring a faster response to incidents.

Data Center & Industrial

Safeguard mission-critical uptime with zero-tolerance security. Focus Group Security protects your digital infrastructure through biometric access control, anti-tailgating analytics, and 24/7 command center monitoring—ensuring strict compliance and an audit-ready environment.

Testimonials

Security Built on Trust

Discover why clients trust Focus Group. From data-driven transparency to unwavering vigilance, read how our smart security solutions deliver peace of mind that goes beyond the guardhouse.

Accreditation

Our Accreditation