1. Introduction Focus Security Services Pte Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website https://focussecurity.com.sg (the “Site”) or engage with our services.
2. Personal Data We Collect We may collect the following types of personal data:
Identity Data: Name, title, and NRIC/FIN (only if strictly necessary for security clearance or recruitment purposes).
Contact Data: Email address, telephone number, and billing address.
Employment Data: If you apply for a job via our website or WhatsApp link, we may collect your resume, employment history, and professional qualifications.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system (collected automatically via cookies and server logs).
3. How We Use Your Data We use your personal data for the following purposes:
To Provide Services: Processing your enquiries regarding our guarding, remote monitoring, and technology solutions.
Customer Support: Responding to your messages via our “Contact Us” form or WhatsApp.
Recruitment: Assessing your suitability for security officer or corporate positions.
Website Security: Using tools like Cloudflare and LiteSpeed to prevent cyberattacks, bot traffic, and fraud.
Marketing: Sending you updates on our services (only where you have consented to receive such information).
4. Cookies and Tracking Technologies Our website uses cookies to improve your browsing experience and site performance.
Necessary Cookies: Required for the website to function (e.g., Cloudflare security tokens).
Performance Cookies: We use Google Analytics to understand how visitors interact with our site. This data is anonymized and does not identify you personally.
Functionality Cookies: Used to remember your preferences (e.g., language settings).
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
5. Disclosure of Your Data We do not sell your personal data. We may disclose your data to:
Service Providers: Third-party vendors who manage our website, hosting (e.g., Hostinger), and security systems (e.g., Cloudflare).
Legal Authorities: When required by law or to protect the rights, property, or safety of Focus Security Services, our clients, or others.
6. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers.
Firewalls: We utilize enterprise-grade firewalls (Cloudflare) to filter malicious traffic.
7. Retention of Data We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
8. Your Rights Under the PDPA, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any incomplete or inaccurate data.
Withdraw Consent: Withdraw your consent for us to use your personal data.
9. Contact Us (Data Protection Officer) If you have any questions about this privacy policy or wish to exercise your rights, please contact our Data Protection Officer (DPO):
Attention: Personal Data Protection Office
Company: Focus Security Services Pte Ltd
Email: enquiry@focussecurity.com.sg
Address: Vertex Building Tower B, 33 Ubi Ave 3, #08-33, Singapore 408868